Agentic Process Automation
RPA couldn’t think.
Your AI agents can.
AI agents that handle exceptions, reason across systems, and run end-to-end back-office processes — invoice-to-pay, ticket triage, reconciliation, vendor onboarding. First production agent live in 30 days.
The problem
You automated the happy path with RPA. Then every UI change broke your bots. Every exception got escalated to humans. Every new process required a full rebuild.
Agentic Process Automation (APA) replaces this work with AI agents that reason through exceptions — not just follow rules. They read unstructured data, call tools, handle edge cases, and escalate only when they should. Agents reason about the decision. The action is code.
Meanwhile, your ops team still does this
- Copies invoice data between SAP, your bank, and Excel
- Reads support tickets to figure out where to route them
- Reconciles payments across 5 systems
- Chases approvals across email, Slack, and SharePoint
- Onboards vendors with 40-step checklists
What we build
Productized, back-office process automation across finance, IT/HR, procurement, and support ops.
Finance & accounting agents
Invoice-to-pay (capture → match → code → route → post), AR reconciliation across bank feeds, payment gateways and CRM, expense classification + policy checks, and month-end close accelerators.
IT & HR ops agents
Tier-1 IT ticket triage, diagnosis and resolution (password resets, access, provisioning), employee on/offboarding across 10+ SaaS tools, leave and attendance with HRMS write-back, and policy Q&A with citations.
Procurement & vendor agents
KYC + vendor onboarding with document verification, procurement requisition handling, and purchase-order matching + flagging.
Support ops agents
Multi-step customer inquiries across order/billing/product systems, returns + refund processing, and escalation routing with full context handoff.
Every agent ships with
- Test suite + eval harness (not demo-ware)
- Observability dashboard (what it did, why, token spend)
- Guardrails (deterministic tool calls for irreversible actions)
- Clean handoff docs and runbooks
How we build
Stack picked per use case: LangGraph, CrewAI, OpenAI Agents SDK, Claude Agent SDK, custom MCP servers.
Scope the workflow
Map current process, exceptions, and success metrics.
Design the agent
Roles, tools, guardrails, handoff points, and eval criteria.
Build and test
Working agent in 2–3 weeks with a full eval harness.
Deploy with HITL
Humans-in-the-loop for high-risk actions until confidence is proven.
Observe and tune
Weekly eval reviews, guardrail updates, and coverage expansion.
Why MeghRoop
Eval-first delivery
Every agent ships with a test suite. We don’t deploy what we can’t measure.
Depth over breadth
We pick the right stack per use case (LangGraph, CrewAI, n8n, native APIs) — no lock-in.
Integration native
Our systems already integrate with 50+ tools. Those connectors carry over to your build.
Product discipline
We run agents at scale in production — not a services shop learning on client bills.
How we compare
Agent Sprint vs RPA platforms vs custom dev shops.
| MeghRoop Agent Sprint | UiPath / Automation Anywhere | Custom dev shop | |
|---|---|---|---|
| Timeline to first agent | 4 weeks fixed | 8–16 weeks | Unpredictable |
| Core mechanism | LLM reasoning + deterministic tool calls | Rule-based + limited AI | Custom code, no standard pattern |
| Exception handling | Reasons, acts, or escalates with context | Escalate to human | Manual scripting |
| Maintenance overhead | Low — agents adapt | 40–60% of TCO fixing bots | High — no eval harness |
| Deliverable | Agent + eval + observability + runbook | Configured flows + support | Code only |
Outcomes you can expect
Engagements
No T&M, no scope creep. Start small, scale once it works.
Agent Sprint
Flat fee
4 weeks — one production agent, eval harness, observability dashboard, and runbook.
Multi-agent program
Custom
8–12 weeks for the first production cohort, quoted per scope.
Retained ops
Monthly
Ongoing coverage expansion, new workflows, and weekly eval reviews.
Things worth actually answering.
Pick one workflow. See it run in 30 days.
Start with a 4-week Agent Sprint — one production agent live. No T&M. No scope creep. If it works, we talk about retained.